AIR NEW ZEALAND TO WORK WITH SWISSPORT IN MELBOURNE, SYDNEY, BRISBANE AND PERTH Swissport has been appointed ground handler for Air New Zealand in four major airports in Australia, following a competitive tender focussed on safety, service and operational performance. The contract win means Swissport will handle 8,000 additional flights in Melbourne, Sydney, Brisbane and… Read more
Cebu Pacific, the Philippines’ largest carrier, today launched Melbourne–Manila services. Cebu Pacific first entered the Australian market with a successful Sydney–Manila service in 2014 and since this time, tourism between the Philippines and Australia has increased by an average 16% yearly—from about 186,000 passengers in 2014 to over 413,000 as of April 2018. Swissport SVP… Read more
Swissport has won two awards at Jetstar’s annual conference with Cory Roberts taking home the People’s Award and Hobart being recognised for service improvement. Cory Roberts manages Jetstar’s Auckland operation and was awarded for his efforts in supporting initiatives and the Jetstar product overall during the past 12 months. Swissport’s Hobart team was recognised for… Read more
Lynn Young – a Supervisor with Swissport’s bussing business Carbridge – has been recognised at the Melbourne Airport Excellence Awards for service excellence in the Commercial Transport category. The award was presented by Lorie Argus, Melbourne Airport’s Chief of Parking and Ground Access at a gala dinner last Thursday, 19 July. Carbridge Melbourne Manager Andy… Read more
Swissport President & Group CEO Eric Born officially launched Australia/NZ operations yesterday at Sydney Airport, also kicking off the rebranding of Aerocare. New uniforms and branding will be rolled out across Aerocare’s 32 Australia and New Zealand locations by the end of 2018. Following Aerocare’s acquisition in March 2018, the registered company name was changed… Read more
In Melbourne last week our Japan Airlines team helped celebrate Tanabata, or the star festival, which is one of Japan’s five traditional seasonal festivals. According to legend, each July 7 the weaver star and cow-herder star traverse the Milky Way to renew their ancient bond of love. In Japan, the lovers are celebrated with lively… Read more
Virgin Australia yesterday launched a new Sydney – Hong Kong service, supported proudly by Aerocare on the ramp! Virgin Australia now operates 12 return services weekly from Australia to Hong Kong, with daily flights from Sydney and 5 flights per week from Melbourne. Aerocare is the largest ground handler within the Australian and New Zealand region,… Read more
Brisbane International last week launched an Air Vanuatu dry lease operated by Nauru Airlines. The ramp and customer services teams overcame several challenges to introduce the lease at quite short notice and during a very busy time for the team. Aerocare has supported Air Vanuatu since December 2016. The dry lease covers three arrivals and… Read more
Aerocare Ramp Agent Brock Thomas starred in yesterday’s edition of Mackay’s Daily Mercury discussing his dream to attend pilot training school, hopefully in his own backyard. Airport Services Manager Ann Wise says: “Brock has only been with Aerocare a few weeks but has already impressed with his hard work and can-do attitude”. “It is great… Read more
Employees at Australia’s leading ground handling firm Aerocare have endorsed a new enterprise agreement to improve wages and conditions. More than 92% of Aerocare’s 2,000 eligible employees took part in the vote, with 91% voting in favour of the new agreement. Assuming the Fair Work Commission approves the new Aerocare agreement, it will deliver initial… Read more
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