TRUSTED PROVIDER

Specialising in innovative ground handling solutions

Australia's most trusted outsourced flight support organisation

Swissport is the global leader of ground services and cargo handling for the aviation industry. You’ll find us at 315 airports in 50 countries and we are proud of our dedicated workforce of 68,000 team members.

In Australia and New Zealand, Swissport (formerly Aerocare) operates at 32 airports, partnering with all major domestic airlines and many international carriers in the region.

Our Mission

We want to provide the aviation industry with innovative solutions and a superior service experience of consistent quality around the globe.

The 3 Ps

Swissport is focused on consolidating and strengthening our market position to ensure we are constantly driving industry innovation in key areas such as service, quality and reliability. We live by the “Three Ps”:

  • People
  • Professionalism
  • Partnership

Our Approach

Safety and Security

In 25 years of operation, and in handling more than one million flights, Swissport has never received a single penalty across safety, security or workplace safety in Australia, which is unique for an operation of its scale. Based on Safe Work Australia statistics, Swissport is arguably the safest baggage hander in Australia, with one tenth the injury rate of its competitors.

Our Culture

Swissport’s commitment to quality, compliance and service excellence is supported by our exceptional team and their positive “can-do” attitude. Team members are working together to ensure our clients’ expectations are achieved or exceeded, while never compromising on safety.

Innovation

In our quest to achieve sustainable results for our airline partners, we never stop exploring new options and improved solutions.

Our Partners

Our People, Your Service

Dedicated to forming partnerships that not only reach goals but soar beyond them