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Ramp Agent Tim Dower shortlisted for global ground handling award

Swissport’s Tim Dower has been shortlisted for the Unsung Hero category at the Pride of Ground Handling Awards, presented by Ground Handling International (GHI) magazine.

Swissport Senior Vice President Pacific Rob D’Alessio said Tim was regarded as one of the Gold Coast Airport team’s most safety-focussed and compliance-motivated individuals, and late last year Tim answered the call to travel to another Swissport station to assist.

“Tim ended up spending nine months away from home providing support in several key areas, including operational and compliance oversight, staff mentoring, critical skills training and helping drive and support a culture of safety and integrity,“ he said.

As part of Tim’s nomination, one of his managers wrote: “I can honestly say, in my career, I can count the people on one hand that measure up to Tim’s integrity, honesty and sheer unending will to get the job done right, every time, every turn, every day.”

The winners will be announced at the Pride of Ground Handling Awards Grand Final in Amsterdam on the evening of 5 November. The finals will form the centrepiece of the delegate dinner at the 21st Annual GHI Conference.

In Australia and New Zealand, Swissport offers ground handling services at 32 airports, partnering with all major domestic airlines and many international carriers in the region.

In 2018, Swissport International AG provided best-in-class airport ground services for some 282 million airline passengers and handled roughly 4.8 million tons of air freight in 115 cargo warehouses worldwide. Several of its warehouses have been certified for pharmaceutical logistics by IATA’s CEIV. The world’s leader in airport ground services and air cargo handling, with 66,000 employees, achieved consolidated operating revenue of 2.99 billion euros in 2018. At the end of June 2019, Swissport was active at 310 airports in 49 countries on six continents.


Apollo Communications (Australia)
Adam Connolly / Georgina Hall /
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